Identify the product
Include the product name, variant and product page URL. Add a batch reference if your enquiry concerns an item you already received.
Find a product →Product Documents
Document availability can vary by product and destination. Contact us with the exact product name, variant and intended market so we can help identify the relevant information.
Include the product name, variant and product page URL. Add a batch reference if your enquiry concerns an item you already received.
Find a product →Tell us whether you need a product leaflet, a notification reference or other supporting documentation. Availability must be confirmed for the specific item.
Request information →Provide your destination country and whether the enquiry is for personal purchase or business supply.
Review destination information →Tell us the brand, model, variant and product URL, the document you need and the intended destination. If you already have the product, include its batch or packaging reference where available.
You can ask for a product leaflet, notification reference, test report or packaging information. We will confirm which documents are available for that exact item. A document for one variant should not be assumed to cover another variant or a different market.
Contact our team to request documents. Include your business role and intended market so we can direct the enquiry correctly.